IT Solutions and Communications Coordinator

Role: IT Solutions and Communications Coordinator
Hiring Organisation: Tradin Organic
Reporting to: ICS Manager
Location-Locality: Kenema
Location Region: Sierra Leone
Industry: Agriculture
Job Type: Full Time


Application Instructions: Submit CV and Cover Letter to with “IT Solutions and Communications Coordinator” in Subject Line.


About Tradin Organic:

Tradin Organic has been active in Sierra Leone since 2015 when they started exploring opportunities for organic cocoa in Sierra Leone. Currently owning a sourcing company in Sierra Leone, they are working with over 35,000 organic certified cocoa farmers.


Key Purpose:

The IT Solutions and Communications Coordinator is responsible for managing the rollout, coordination, and supervision of the smallholder app’s implementation, ensuring accurate data, regular checks, and corrective measures. He/she will oversee the communication and visibility of the company through communication plans and proposals and act as the main contact person for users of the smallholder app.


Key Responsibilities:

 Information Technology 

  • Organize training and sensitization for app users such as internal inspectors, and coops secretaries and ensure full implementation and expected results.
  • Support to technical assistance team for app related matters.
  • Ensure regular communication and coordination as a central point with the app developers and project manager in HQ.
  • Lead in the roll out of new technologies and tools across the organisation.


Monitoring and Supervision 

  • Conduct daily meetings to provide instructions to the team and utilize monitoring tools to follow up on their work output.
  • Supervise and manage a team (administrative assistants, GIS coordinators) and the daily activities of the field inspectors.
  • Coordinate the purchase and collection lists.
  • Coordinate the work of the team, including field inspectors for effective work with correct data on digitizing purchase documents, mapping, and internal inspections.
  • Develop an implementation plan with timelines and KPIs to deliver within the timelines.
  • Prepare weekly work plan for inspections, mapping, and syncing activities with monitoring tools.


Communication Role

  • Prepare communication plans in phase with the needs of the company for specific and general activities, in consultation with management.
  • Make proposals of communication to ensure the promotion of the company and its activities on both national and international levels.
  • Produce communication tools like videos, audio messages, radio communications, etc.
  • Any other duties as reasonably assigned.


Education and Knowledge

  • Bachelor’s degree in Information Technology (IT) or a related field (preferred).
  • At least 3 years’ experience in rural areas with field-based support responsibilities
  • Experience in International groups and rural production would be a plus.
  • Full knowledge of Microsoft Office Package, especially Excel is required.
  • Proven IT skills in the maintenance of software and hardware is required.
  • Flexible to move from one station to another.


Skills and Competencies

  • Excellent communication skills (must be a good listener).
  • Must display initiative and be willing to learn.
  • Must be a team player and leader.
  • Ability to work independently.
  • Ability to take initiative and full responsibility for work.
  • Must be good at multi-tasking and delegating when required.


How to Apply:

If you are up to the challenge, possess the necessary qualification and experience; please send your CV and the cover letter only quoting the job title on the email subject (IT Solutions and Communications Coordinator) to  on or before 25th June 2024.