Administrative Officer

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Role: Administrative Officer
Employer: MultiTech
Application Deadline: Monday 10th June 2025
Location: Freetown, Sierra Leone. Open to all Sierra Leoneans.

 

Application Guide: Submit your CV and Cover Letter to info@afriqia-solutions.com with “Administrative Officer” in Subject Line.

 

Company Overview

MultiTech is a leading renewable energy and engineering solutions company in Sierra Leone, committed
to delivering sustainable, high-quality solar and electrical services. With a proven track record across
residential, commercial and institutional sectors, MultiTech is dedicated to improving energy access and
infrastructure through innovation, professionalism and reliable service. Our focus is on long-term
satisfaction and system efficiency, backed by a skilled team and strategic approach.

Key Purpose

The Receptionist is responsible for providing a friendly, welcoming, and efficient service to all customers,
in line with the company’s vision and values on customer satisfaction and playing an integral part in the
smooth running of the reception desk, as well as maintaining a friendly but active attitude towards front-
end services. The candidate will play a vital role in supporting administrative functions, maintaining front
desk operations, and ensuring smooth communication within the office.

Role and Responsibilities

  • Maintain an organised and updated filing system, ensuring that all documents are properly
    labelled, stored and easily retrievable.
  • Prepare and submit administrative reports and updates to the Manager using standard Excel reporting templates.
  • Manage internal and external correspondence via the organisation’s domain email address, ensuring professional and timely responses.
  • Draft and edit letters, memos and internal communications with a high standard of written English.
  • Provide general administrative support across departments, including document preparation, scheduling and follow-ups.
  • Utilize Microsoft Word and Excel proficiently to prepare documents, spreadsheets, and reports as required.
  • Track and monitor office supplies and raise procurement requests where necessary.
  • Support coordination of internal meetings and appointments, including room bookings and document preparations.
  • Assist in the documentation and logging of customer feedback or complaints and channel them to the appropriate departments.
  • Maintain records of staff and visitor attendance, liaising with the security team as needed.
  • Respond to basic enquiries about the organization’s services and redirect specific queries to relevant teams.
  • Collaborate effectively with internal teams to ensure smooth daily operations.
  • Perform any other administrative duties as assigned by the Manager.

Education and Knowledge

  • Bachelor’s degree in Business Administration, Management, or its equivalent.
  • 3+ years’ experience in administrative or a similar role.
  • Proficiency in Microsoft office programs is an added advantage.
  • Experience using emails and a computer.

Skills and Competencies

  • Excellent communication skills.
  • Friendly, polite, and professional demeanor.
  • High standards of dress and presentation and professional attitude.
  • Excellent interpersonal skills, including a pleasant telephone manner.
  • Strong Organizational and administrative skills.
  • Ability to maintain composure and professionalism in stressful situations.
  • Good team working skills and ability to work unsupervised.